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CYBER SAFETY

Stay alert.
Act without delay.

Recognise common online frauds, protect your accounts and follow the right steps when an incident happens.

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Financial fraud?

Call 1930 immediately

Then notify your bank and report the incident through the National Cyber Crime Reporting Portal.

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PRACTICAL FRAUD GUIDES

Understand the Fraud. Recognise the Warning Signs.

Learn how common online scams work, how to recognise suspicious requests, and what safe action to take.

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PREVENTION FIRST

Everyday safety tips

01

Banking and UPI

Check the recipient and amount before authorising payment. A UPI PIN authorises a payment; it is not needed to receive money. Contact your bank using its official app or the number on your card, rather than a number sent by a caller.

02

Loan and credit-card applications

Verify the lender, issuer and application channel independently. Read disclosed fees and terms; a genuine fee is not automatically fraud. Never pay a personal account merely because someone promises guaranteed approval.

03

Mobile apps and downloads

An APK is an Android app installation file. Avoid APKs sent through messages; use the official store and confirm the publisher. Review permissions. Remote access lets another person view or control your device, so do not grant it for an unsolicited banking call.

04

Passwords and account security

Use a different strong password for each important account and enable two-factor authentication. Phishing means a deceptive message or website that asks for sensitive details. Open the official app or a known address yourself instead of entering details through that message.

05

Shopping and social media

Check seller details and payment terms before paying. Impersonation means pretending to be a person or organisation you trust. Verify urgent requests from friends using a known phone number, and report copied profiles through the platform.

IF FRAUD HAS OCCURRED

If You’ve Been Scammed

Act quickly. Select a step for exact actions and official contact links.

1

Call 1930

For financial cyber fraud, call the official helpline immediately.

SELECT A STEP

Immediate action can reduce further loss

Start with 1930 for financial cyber fraud, notify the concerned bank/payment provider and preserve all evidence.

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CYBER SAFETY GUIDANCE

Need help understanding the next safe step?

Receive general guidance on immediate safety measures, preserving digital evidence, securing affected accounts and using official reporting channels.

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Important Disclaimer

Hayanav Financial Services provides cyber-safety awareness and general procedural guidance only. We are not a law-enforcement agency, government authority, legal firm, private investigation agency or fund-recovery service. We do not guarantee recovery of lost money. In case of financial cyber fraud, immediately call 1930, inform your bank or payment provider and report the incident at cybercrime.gov.in.

OFFICIAL SAFETY RESOURCES

Verify through trusted sources

Reporting procedures and official contact details may change. Check the respective official websites for current information.

Reporting and general safety guidance reviewed: 8 October 2026. Individual guides retain their own review status.